We do more than just ‘sight tests’, we go that bit further. We deliver the best possible standard of patient eye care in a friendly, professional environment.
Our customers appreciate "the friendliness and professionalism, they are always willing to help and sort your problem"
At our Monmouth opticians practice, our team take time to understand your needs in detail and carefully explain why we recommend certain tests so you can get the best vision and the best look.
Our customers say "the breadth of knowledge available and their answers to technical questions has been invaluable. The friendly staff give clear and easy to understand explanations"
Our patient survey allows us to check that we are meeting the high standards we set ourselves.
Our customers like "their professional and prompt service and comfortable premises" and "joining Eyeplan helps to spread the cost"
You don’t have to wait for your next eye examination to see what new frames are available – drop in to see us anytime; there’s no hard sell, but plenty of free advice if you need it. We are also active in supporting local activities.
A customers said "it's easy to get an appointment and I liked the text message reminder" and another wrote "I have always found the receptionists extremely friendly and helpful"
We encourage our patients to give us feedback, it’s great to know when we get things right and if there is something we can make even better we’re always happy to listen. We regularly receive very positive testimonials.
Our customers are impressed by "the friendly welcome and being offered a drink"
As a truly independent optician in Monmouth, we have the freedom to use our expertise and choose a great range of standard and designer models. You don’t have to wait for your next eye examination to see what new frames are available – drop in to see us anytime; there’s no hard sell, but plenty of free advice if you need it.
Many customers return to us time after time. One commented "They make me feel that they are concerned for me personally and take very prompt action if there is a problem"